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Free Medicaid or low-cost Florida Healthy Kids
coverage in Florida

Whether you are newly unemployed or have received Medicaid or Florida Healthy Kids benefits a little longer, we are here for you. We will help you and your family get access to the health care and services you need. Plus, we give our members extra benefits to help them live healthier lives.

Ready. Set. Renew.

DCF will advise you when it’s time to renew your Medicaid benefits application.

Look out for DCF's yellow striped envelope!

Take steps now to protect yourself and your family. Find more information and watch helpful how-to videos from the Department of Children and Families

Our support endures during coronavirus (COVID-19)

Have questions about COVID-19 vaccines?

Visit our COVID-19 Resource Center for more information:

COVID-19 Resources

Get your free flu shot today!

Give your health the best shot this flu season. Find a plan pharmacy near you.

Transportation Vendor Change

If you are a member in regions 1-9, your nonemergency transportation vendor is changing to Ride2MD on 06/01/2022. No action is needed on your part. You have the same benefits. You can continue to call the same numbers on the back of your member ID card.

If you, or anyone in your household, have standing orders or prior approvals for trips, that information will be sent to the new vendor.

Call Member Services at 844-406-2396 (TTY 711) for Florida Medicaid or 877-440-3738 (TTY 711) for Long-Term Care Monday through Friday, 8 a.m. to 7 p.m. Eastern time if you have questions. Thank you.

Updates and reminders

Sydney Health: Coming soon

You will be able to download the Sydney Health mobile app soon. Sydney Health is where you can manage your health plan using your username and password. You can continue using the Simply Healthcare app until July.

Download Sydney Health
Sydney app coming soon

We're a call or click away

Your health and well-being are important to us. We want you to have the resources you need, especially before or during a state of emergency or natural disaster.

Learn More
We're here to help! Learn how to prepare.

Take your Health Screener

Take a five-minute survey to get personalized care based on your health needs.

Start your survey

Take your Health Risk Assessment

New member?

We have some tips to help you get the most out of your health care coverage.

Start using your benefits

Help with recovery

The CommonGround Library offers Medicaid and Long-Term Care members free plans and tools to help start healing and handling daily hardships. From addiction to financial recovery, we have help for everyone who needs it.

Start your recovery

After-hours care

When you need care right away, there are places to receive help besides the ER. We even have a 24-hour Nurse HelpLine when you have questions at 3 a.m.

See your care options