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Call Member Services

Our reps are available Monday through Friday from 8 a.m. to 7 p.m. Eastern time.

Medicaid (MMA) members
1-844-406-2396 (TTY 711)
Florida Healthy Kids members
1-844-405-4298 (TTY 711)
Long-Term Care (LTC) members
1-877-440-3738 (TTY 711)

Our reps can help with:

  • Primary care provider (PCP) changes
  • ID cards
  • Member handbooks
  • Understanding your benefits
  • Finding a provider near you
  • Free translation services

Talk with a nurse

Call our 24-hour Nurse HelpLine. Get answers to your medical questions anytime, day or night, even on holidays and weekends.

Medicaid (MMA) members
1-844-406-2396 (TTY 711)
Florida Healthy Kids members
1-844-405-4298 (TTY 711)
Long-Term Care (LTC) members
1-877-440-3738 (TTY 711)