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Over-the-Counter drug benefits


Simply Healthcare Plans is pleased to provide its members with an Over-the-Counter (OTC) Drug Catalog Program. The supplemental benefit of Over-the-Counter medications and supplies can help you save money on over 100 items like pain relievers, cold medications, dental care and first aid supplies. To see a complete list of covered OTC items, view the:

Simply Healthcare Plans makes it easier for you to obtain your Over-the-Counter medications by working directly with OTC Health Solutions. A convenient way to obtain the OTC medications and supplies you need is by mail. Orders will be shipped to your home at no extra charge. There are several different ways you can access your OTC benefit:

  • Place an order online through the OTC Health Solutions Member website.
  • Complete the OTC Order Form and fax it to 1-866-682-6733.
  • Complete the OTC Order Form and mail it to the following address:

    OTC Health Solutions
    9675 NW 117th Avenue, Suite 202
    Miami, FL 33178

  • Pick up your OTC items at any participating OTC Health Solutions location. Click here to see a list of participating locations.

If you have additional questions regarding your Over-the-Counter supplemental benefit, please call Member Services at 1-877-577-0115 (TTY 711).

Over-the-counter (OTC) benefit and online drug store

As a Simply Healthcare Plans, Inc. member, you get an extra over-the-counter (OTC) benefit of $25 each month, per household, to use for medicines and health-related items from our OTC catalog. You can even ship the items to your home for free!

Remember! Unused benefits do not roll over to the next month.


How to place your order


Visit the OTC Health Solutions website. Make sure you have your Simply member ID and ZIP code ready to log in.

OTC Health Solutions

By phone

Call 1-866-298-0578, Monday through Friday from 8 a.m. to 7 p.m. Make sure to keep the catalog handy when you call! You’ll need it each time you place a new order.

Pick up in person

You can also go to a CVS/Navarro pharmacy in the OTC Health Solutions program to get your OTC items. The pharmacy will have a copy of the catalog that shows the covered OTC items you can choose from. Bring the items you want to the pharmacy counter and show your Simply member ID card.

Find a list of OTC Health Solutions program CVS/Navarro stores on the OTC Health Solutions Member website.

Please remember! Forms should no longer be mailed or faxed to CVS/Navarro or OTC Health Solutions.