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Over-the-Counter (OTC) Benefit and Online Drug Store

As a Simply Medicaid MMA member, you get an extra over-the-counter (OTC) benefit of $25 each month. You can use this benefit for OTC medicines and health-related items from our OTC catalog. We’ll ship these items to your home for free.

Note: Unused benefits do not roll over to the next month.

Over-the-counter (OTC) benefit and online drug store

As a Simply Healthcare Plans, Inc. member, you get an extra over-the-counter (OTC) benefit of $25 each month, per household, to use for medicines and health-related items from our OTC catalog. You can even ship the items to your home for free!

Remember! Unused benefits do not roll over to the next month.

How to place your order

Online

Visit the OTC Health Solutions website. You will need your member ID and zip code to log in.

By phone

Call 1-866-298-0578, Monday through Friday from 8 a.m. to 7 p.m. Make sure to keep the catalog handy when you call! You’ll need it each time you place a new order.

Pick up in person

You can also go to a CVS/Navarro pharmacy in the OTC Health Solutions program to get your OTC items. The pharmacy will have a copy of the catalog that shows the covered OTC items you can choose from. Bring the items you want to the pharmacy counter and show your Simply member ID card.

Find a list of OTC Health Solutions program CVS/Navarro stores on the OTC Health Solutions website.

Please remember! Forms should no longer be mailed or faxed to CVS/Navarro or OTC Health Solutions.