Learn About Getting Extra Help

Medicare eligible beneficiaries with limited income and resources may qualify for Extra Help to pay for their prescription drug costs. If you qualify, Medicare could pay up to 75% percent of your drug costs including monthly prescription drug premiums, annual deductibles and coinsurance. Additionally, those who qualify will not be subject to the coverage gap or a late enrollment penalty. Many people are eligible for these savings and don’t even know it. To see if you qualify for extra help you can:

·       Contact the plan's Member Services Department for assistance at 1-877-577-0115 (TTY 711). We are open 7 days a week, 8 a.m to 8 p.m.  From Feb. 15, until the following Annual Election Period (AEP), you may leave us a voice mail message after-hours, Saturdays, Sundays, and holidays, and we will return your call the next business day.

·       Call the Social Security Administration at 1-800-772-1213 or TTY 1-800-325-0778 for the hearing impaired, 7 a.m. to 7 p.m. ET, Monday through Friday

·   Visit www.ssa.gov on the web

·        Call Medicare at 1-800-MEDICARE (1-800-633-4227) or TTY 1-877-486-2048 for the hearing impaired, 24 hours a day, seven days a week

·   Contact your state Medicaid office for more information.

If you have any questions, please call the Member Services Department at 1-877-577-0115 or TTY 711 for the hearing impaired

·        The plan is open 7 days a week, from 8am to 8pm. However, from February 15 until the following Annual Election Period (AEP), you may leave a voice mail message after hours, Saturday, Sunday and holidays and a plan representative will return your call the next business day. If you use a TTY device please call 711.


H5471_SHP_2012 | Pending CMS Approval
This page was last updated on: January 17, 2012

A Coordinated Care plan with a Medicare Advantage contract.