It is easy to enroll online or by phone.
Have your Medicaid ID number, your social security
number and your date of birth with you before
making this call.
Step 1: Call Choice Counseling Helpline
toll-free at 1-877-711-3662/TDD: 1-866-467-4970.
Step 2: When prompted, press Option 1 (for English), Option 2 (for Spanish) or Option 3 (for Creole) .
Step 3: Press Option 1 to “Pick or Change your plan”.
Due to HIPAA privacy regulations, Choice Counselors may only speak with the state approved individual.
To learn more about Simply Healthcare Plans, please call us toll-free at (855) 813-6536 or TTY 711 for hearing impaired. Our office hours are Monday through Friday, 8 a.m. to 7 p.m. You may leave us a message after hours, Saturdays, Sundays and holidays and we will call you back the next business day.