We value your opinion and are committed to improving our services. In order to do this, we need honest feedback about our performance. If you would like a response, please include your member number, name and phone number and e-mail address. We appreciate your candid responses and thank you for your time.
Monday - Friday
8AM - 7PM
After Hours Service
We have an after hours service to take your calls. This service will answer your calls whenever our office is closed. There is no additional number to remember. Simply call our main number, listed above.
Fraud & Abuse
To report Insurance Fraud & Abuse:
Call 1-877-253-9251 or 305-921-2694
E-mail at SIU@simplyhealthcareplans.com
Complaints & Communications
If you want to exercise your rights under this notice, communicate with us about privacy issues, or if you wish to file a complaint about us, you can call or write to us at the following address or number:
1701 Ponce de Leon Blvd
or Call our Member Services Department
You will not be penalized for filing a complaint.