Contact Us

Member Services

Medicare 1-877-577-0115 (TTY 711)
Medicaid 1-855- 813-6536 (TTY: 711)

Provider Services:

(877) 915-0551
Eligibility Verification - Prompt 1
Authorizations & Pre-certification - Prompt 2
Claims Status - Prompt 3
Provider Relations - Prompt 4
Pharmacy Department - Prompt 5
Case Management  - Prompt 6
Inpatient Coordination - Prompt 7

Mailing Address:

9250 W. Flagler Street, Suite 600, Miami, FL 33174-3460

Employment Opportunities

For information on employment opportunities at Simply Healthcare Plans, click here

We value your opinion and are committed to improving our services. In order to do this, we need honest feedback about our performance. If you would like a response, please include your member number, name and phone number and e-mail address. We appreciate your candid responses and thank you for your time.

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Office Hours

Monday - Friday
8AM - 7PM

After Hours Service

We have an after hours service to take your calls. This service will answer your calls whenever our office is closed. There is no additional number to remember. Simply call our main number, listed above.

Fraud & Abuse

To report Insurance Fraud & Abuse:
Call 1-877-253-9251 or 305-921-2694
E-mail at

Complaints & Communications

If you want to exercise your rights under this notice, communicate with us about privacy issues, or if you wish to file a complaint about us, you can call or write to us at the following address or number:

Simply Healthcare Plans
1701 Ponce de Leon Blvd
Coral Gables, FL 33134
or Call our Member Services Department

You will not be penalized for filing a complaint.


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